These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Leadlock Digital ("Leadlock Digital," "we," "us," or "our"), a digital agency providing AI-powered business automation and growth services. By accessing our website, purchasing our services, or using any platform, tool, or software we provide, you agree to be bound by these Terms in their entirety.
If you are entering into these Terms on behalf of a business entity, you represent and warrant that you have the authority to bind that entity to these Terms. If you do not agree to these Terms, do not use our services.
These Terms are to be read in conjunction with our Privacy Policy, which is incorporated by reference. In the event of a conflict between these Terms and any service-specific agreement or order form, the service-specific agreement will control.
Leadlock Digital provides AI-powered business automation and digital growth services to local businesses, including but not limited to:
Our services are delivered in part through the GoHighLevel (GHL) platform. By using our services, you acknowledge that certain features and data storage are dependent on GHL's infrastructure and that GHL's own terms of service and acceptable use policies apply to the sub-account we provision for you.
Leadlock Digital reserves the right to modify, suspend, or discontinue any service or feature at any time, with or without notice, provided that we will use reasonable efforts to provide advance notice of material changes. We will not be liable to you or any third party for any modification, suspension, or discontinuation of services.
Leadlock Digital does not guarantee specific outcomes including, without limitation, a specific number of leads generated, calls booked, revenue earned, or improvements in search ranking. Marketing and automation results are influenced by many factors outside our control, including market conditions, competition, your industry, and the quality of your offer.
You must be at least 18 years of age and legally capable of entering into binding contracts to use our services. By using our services, you represent and warrant that you meet these requirements.
When you register for an account or engage our services, you agree to provide accurate, current, and complete information and to keep that information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account.
Leadlock Digital reserves the right to refuse service, terminate accounts, or cancel orders at our sole discretion, particularly where we have reason to believe that a client is in violation of these Terms or applicable law.
Service fees are set forth in the applicable order form, proposal, or onboarding agreement executed between you and Leadlock Digital. All fees are stated in U.S. dollars unless otherwise specified. Fees are subject to change with 30 days' written notice.
Services are billed on the schedule specified in your service agreement (e.g., monthly, quarterly, or project-based). Recurring services are billed in advance at the start of each billing cycle. Failure to pay on time may result in suspension of services.
Invoices not paid within 10 days of the due date may incur a late fee of 1.5% per month (18% per year) on the outstanding balance, or the maximum rate permitted by law, whichever is lower. Leadlock Digital reserves the right to suspend or terminate services for accounts that are 15 or more days past due without further notice.
You are responsible for all applicable taxes, duties, and levies imposed by any governmental authority arising from your purchase of our services, excluding taxes based on Leadlock Digital's net income.
All fees paid are non-refundable except as expressly provided in your service agreement or required by applicable law. Setup fees, onboarding fees, and fees for completed work are non-refundable under any circumstances. If you cancel a monthly subscription mid-cycle, no prorated refund will be issued for the unused portion of that billing period.
Initiating a chargeback or payment dispute with your card issuer without first contacting Leadlock Digital and providing us a reasonable opportunity to resolve the issue constitutes a material breach of these Terms. In the event of a fraudulent or unwarranted chargeback, you will be liable for the disputed amount plus any fees incurred by Leadlock Digital in connection with the chargeback, including legal fees.
You agree to cooperate with Leadlock Digital in the performance of services, including providing timely access to necessary information, approvals, logins, and materials. Delays caused by your failure to cooperate may result in project timeline adjustments and do not entitle you to a refund or service credit.
You are solely responsible for the accuracy, legality, and completeness of all content, contact lists, business information, and materials you provide to Leadlock Digital. We are not liable for errors or omissions in services caused by inaccurate or incomplete information you supply.
This is a critical obligation. By using our AI calling and texting services, you represent, warrant, and agree that:
You agree not to use our services to:
Violation of these acceptable use restrictions may result in immediate suspension or termination of your account without refund.
If your account uses call recording features, you are solely responsible for ensuring that all parties to recorded calls receive legally required notice and consent. This includes verbal disclosures at the start of calls in all-party consent states. Leadlock Digital provides configurable call greeting scripts for this purpose; it is your responsibility to enable and deploy them appropriately.
All intellectual property in our platform, software, workflows, AI systems, methodologies, branding, website content, and training materials is owned exclusively by Leadlock Digital. Nothing in these Terms grants you any ownership interest in our intellectual property. You are granted a limited, non-exclusive, non-transferable, revocable license to use our services solely for your internal business purposes during the term of your service agreement.
You retain all ownership rights in the content, data, logos, and materials you provide to Leadlock Digital. You grant us a limited license to use your materials solely to the extent necessary to perform the contracted services.
Unless otherwise specified in writing, deliverables we create for you (e.g., website designs, copy, funnels) become your property upon full payment of all fees associated with that work. Until payment is received in full, Leadlock Digital retains all rights in such deliverables and may withhold delivery.
If you provide us with suggestions, feedback, or ideas regarding our services, you grant Leadlock Digital a perpetual, irrevocable, worldwide, royalty-free license to use and incorporate that feedback without restriction or compensation to you.
Each party may have access to confidential information of the other party in connection with the services. "Confidential Information" means any non-public information that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and circumstances of disclosure, including pricing, business strategies, customer data, and technical systems.
Each party agrees to: (a) hold the other party's Confidential Information in strict confidence; (b) not disclose it to any third party without prior written consent; and (c) use it only for purposes of fulfilling obligations under these Terms. These obligations do not apply to information that: (i) is or becomes publicly known through no breach of this agreement; (ii) was already known to the receiving party; (iii) is independently developed without use of the Confidential Information; or (iv) is required to be disclosed by law or court order, provided that the disclosing party gives reasonable prior written notice.
These Terms are effective as of the date you first use our services and remain in effect until terminated by either party in accordance with this section.
You may terminate your services by providing written notice to Leadlock Digital at least 30 days before your next billing date. Termination does not entitle you to a refund of any prepaid fees. All outstanding balances become due and payable immediately upon notice of termination.
Leadlock Digital may terminate your account immediately, without prior notice, if:
Upon termination: (a) all licenses granted to you under these Terms are immediately revoked; (b) you must cease using all Leadlock Digital services and platforms; (c) we will provide a data export of your GHL sub-account data within 14 business days upon written request; and (d) all provisions that by their nature should survive termination will survive, including payment obligations, intellectual property, confidentiality, limitation of liability, and dispute resolution.
Each party represents and warrants that: (a) it has the legal authority to enter into these Terms; (b) these Terms do not violate any other agreement to which it is a party; and (c) it will comply with all applicable laws and regulations in connection with its performance under these Terms.
You additionally represent and warrant that: (a) all content and data you provide to us does not infringe the intellectual property or privacy rights of any third party; (b) you have obtained all necessary consents and permissions required to use our AI calling and texting tools; and (c) your use of our services will comply with TCPA, CAN-SPAM, applicable state telemarketing laws, and all other applicable laws.
AI-generated content, responses, and call handling produced by our tools are automated outputs that may contain errors, omissions, or inaccuracies. You are responsible for reviewing and verifying any AI output before acting on it or communicating it to third parties.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you in full. In such cases, our liability is limited to the maximum extent permitted by law.
You agree to indemnify, defend, and hold harmless Leadlock Digital and its officers, directors, employees, agents, and contractors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:
Leadlock Digital reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you will cooperate fully with us in asserting any available defenses.
Our services may integrate with or depend upon third-party platforms and services, including GoHighLevel, Google, Stripe, Twilio, and others. These third-party services are subject to their own terms and privacy policies. Leadlock Digital does not control and is not responsible for the availability, accuracy, or conduct of third-party services.
Outages, changes in API availability, or modifications to third-party platforms may affect the functionality of our services. Such events do not constitute a breach by Leadlock Digital and do not entitle you to a refund or service credit unless otherwise specified in writing.
These Terms are governed by and construed in accordance with the laws of the State of Maryland, without regard to its conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Before initiating any formal legal proceeding, both parties agree to attempt to resolve any dispute informally. The party with a grievance must send written notice describing the dispute to the other party. The parties will have 30 days from receipt of that notice to attempt to resolve the dispute in good faith before either party may initiate arbitration or court proceedings.
If the dispute is not resolved informally within 30 days, both parties agree to resolve it through binding individual arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules (or Consumer Arbitration Rules where applicable). Arbitration will be conducted in Baltimore, Maryland, or remotely by mutual agreement. The arbitrator's award will be final and binding and may be entered as a judgment in any court of competent jurisdiction.
Either party may seek emergency injunctive or equitable relief in a court of competent jurisdiction to prevent irreparable harm — including to protect intellectual property rights or confidential information — without first exhausting the informal resolution process. Claims within the jurisdiction of small claims court may also be brought there directly.
You may opt out of the arbitration agreement by sending written notice to [email protected] within 30 days of first agreeing to these Terms. Opting out does not affect any other provision of these Terms. If you opt out, disputes will be heard exclusively in state or federal courts located in Baltimore, Maryland, and you consent to personal jurisdiction there.
These Terms, together with our Privacy Policy and any executed service agreement or order form, constitute the entire agreement between you and Leadlock Digital with respect to the subject matter hereof and supersede all prior and contemporaneous understandings, negotiations, and agreements.
Leadlock Digital reserves the right to update or modify these Terms at any time. We will provide at least 14 days' notice of material changes via email or a prominent notice on our website. Your continued use of our services after the effective date of any changes constitutes acceptance of the revised Terms.
Failure by either party to enforce any right or provision of these Terms will not constitute a waiver of that right or provision. A waiver is only effective if it is in writing and signed by an authorized representative of the waiving party.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions will remain in full force and effect.
You may not assign or transfer any of your rights or obligations under these Terms without the prior written consent of Leadlock Digital. Leadlock Digital may assign these Terms in connection with a merger, acquisition, sale of assets, or operation of law without your consent.
Neither party will be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, governmental action, internet or telecommunications failures, or disruption of third-party platform services (including GoHighLevel).
The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, employment, franchise, or agency relationship between the parties.
Legal notices to Leadlock Digital must be sent to [email protected]. Notices are effective upon confirmed receipt. We may send notices to you via the email address associated with your account.
Leadlock Digital
Email: [email protected]
Website: www.leadlockdigital.com
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Leadlock Digital ("Leadlock Digital," "we," "us," or "our"), a digital agency providing AI-powered business automation and growth services. By accessing our website, purchasing our services, or using any platform, tool, or software we provide, you agree to be bound by these Terms in their entirety.
If you are entering into these Terms on behalf of a business entity, you represent and warrant that you have the authority to bind that entity to these Terms. If you do not agree to these Terms, do not use our services.
These Terms are to be read in conjunction with our Privacy Policy, which is incorporated by reference. In the event of a conflict between these Terms and any service-specific agreement or order form, the service-specific agreement will control.
Leadlock Digital provides AI-powered business automation and digital growth services to local businesses, including but not limited to:
Our services are delivered in part through the GoHighLevel (GHL) platform. By using our services, you acknowledge that certain features and data storage are dependent on GHL's infrastructure and that GHL's own terms of service and acceptable use policies apply to the sub-account we provision for you.
Leadlock Digital reserves the right to modify, suspend, or discontinue any service or feature at any time, with or without notice, provided that we will use reasonable efforts to provide advance notice of material changes. We will not be liable to you or any third party for any modification, suspension, or discontinuation of services.
Leadlock Digital does not guarantee specific outcomes including, without limitation, a specific number of leads generated, calls booked, revenue earned, or improvements in search ranking. Marketing and automation results are influenced by many factors outside our control, including market conditions, competition, your industry, and the quality of your offer.
You must be at least 18 years of age and legally capable of entering into binding contracts to use our services. By using our services, you represent and warrant that you meet these requirements.
When you register for an account or engage our services, you agree to provide accurate, current, and complete information and to keep that information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account.
Leadlock Digital reserves the right to refuse service, terminate accounts, or cancel orders at our sole discretion, particularly where we have reason to believe that a client is in violation of these Terms or applicable law.
Service fees are set forth in the applicable order form, proposal, or onboarding agreement executed between you and Leadlock Digital. All fees are stated in U.S. dollars unless otherwise specified. Fees are subject to change with 30 days' written notice.
Services are billed on the schedule specified in your service agreement (e.g., monthly, quarterly, or project-based). Recurring services are billed in advance at the start of each billing cycle. Failure to pay on time may result in suspension of services.
Invoices not paid within 10 days of the due date may incur a late fee of 1.5% per month (18% per year) on the outstanding balance, or the maximum rate permitted by law, whichever is lower. Leadlock Digital reserves the right to suspend or terminate services for accounts that are 15 or more days past due without further notice.
You are responsible for all applicable taxes, duties, and levies imposed by any governmental authority arising from your purchase of our services, excluding taxes based on Leadlock Digital's net income.
All fees paid are non-refundable except as expressly provided in your service agreement or required by applicable law. Setup fees, onboarding fees, and fees for completed work are non-refundable under any circumstances. If you cancel a monthly subscription mid-cycle, no prorated refund will be issued for the unused portion of that billing period.
Initiating a chargeback or payment dispute with your card issuer without first contacting Leadlock Digital and providing us a reasonable opportunity to resolve the issue constitutes a material breach of these Terms. In the event of a fraudulent or unwarranted chargeback, you will be liable for the disputed amount plus any fees incurred by Leadlock Digital in connection with the chargeback, including legal fees.
You agree to cooperate with Leadlock Digital in the performance of services, including providing timely access to necessary information, approvals, logins, and materials. Delays caused by your failure to cooperate may result in project timeline adjustments and do not entitle you to a refund or service credit.
You are solely responsible for the accuracy, legality, and completeness of all content, contact lists, business information, and materials you provide to Leadlock Digital. We are not liable for errors or omissions in services caused by inaccurate or incomplete information you supply.
This is a critical obligation. By using our AI calling and texting services, you represent, warrant, and agree that:
You agree not to use our services to:
Violation of these acceptable use restrictions may result in immediate suspension or termination of your account without refund.
If your account uses call recording features, you are solely responsible for ensuring that all parties to recorded calls receive legally required notice and consent. This includes verbal disclosures at the start of calls in all-party consent states. Leadlock Digital provides configurable call greeting scripts for this purpose; it is your responsibility to enable and deploy them appropriately.
All intellectual property in our platform, software, workflows, AI systems, methodologies, branding, website content, and training materials is owned exclusively by Leadlock Digital. Nothing in these Terms grants you any ownership interest in our intellectual property. You are granted a limited, non-exclusive, non-transferable, revocable license to use our services solely for your internal business purposes during the term of your service agreement.
You retain all ownership rights in the content, data, logos, and materials you provide to Leadlock Digital. You grant us a limited license to use your materials solely to the extent necessary to perform the contracted services.
Unless otherwise specified in writing, deliverables we create for you (e.g., website designs, copy, funnels) become your property upon full payment of all fees associated with that work. Until payment is received in full, Leadlock Digital retains all rights in such deliverables and may withhold delivery.
If you provide us with suggestions, feedback, or ideas regarding our services, you grant Leadlock Digital a perpetual, irrevocable, worldwide, royalty-free license to use and incorporate that feedback without restriction or compensation to you.
Each party may have access to confidential information of the other party in connection with the services. "Confidential Information" means any non-public information that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and circumstances of disclosure, including pricing, business strategies, customer data, and technical systems.
Each party agrees to: (a) hold the other party's Confidential Information in strict confidence; (b) not disclose it to any third party without prior written consent; and (c) use it only for purposes of fulfilling obligations under these Terms. These obligations do not apply to information that: (i) is or becomes publicly known through no breach of this agreement; (ii) was already known to the receiving party; (iii) is independently developed without use of the Confidential Information; or (iv) is required to be disclosed by law or court order, provided that the disclosing party gives reasonable prior written notice.
These Terms are effective as of the date you first use our services and remain in effect until terminated by either party in accordance with this section.
You may terminate your services by providing written notice to Leadlock Digital at least 30 days before your next billing date. Termination does not entitle you to a refund of any prepaid fees. All outstanding balances become due and payable immediately upon notice of termination.
Leadlock Digital may terminate your account immediately, without prior notice, if:
Upon termination: (a) all licenses granted to you under these Terms are immediately revoked; (b) you must cease using all Leadlock Digital services and platforms; (c) we will provide a data export of your GHL sub-account data within 14 business days upon written request; and (d) all provisions that by their nature should survive termination will survive, including payment obligations, intellectual property, confidentiality, limitation of liability, and dispute resolution.
Each party represents and warrants that: (a) it has the legal authority to enter into these Terms; (b) these Terms do not violate any other agreement to which it is a party; and (c) it will comply with all applicable laws and regulations in connection with its performance under these Terms.
You additionally represent and warrant that: (a) all content and data you provide to us does not infringe the intellectual property or privacy rights of any third party; (b) you have obtained all necessary consents and permissions required to use our AI calling and texting tools; and (c) your use of our services will comply with TCPA, CAN-SPAM, applicable state telemarketing laws, and all other applicable laws.
AI-generated content, responses, and call handling produced by our tools are automated outputs that may contain errors, omissions, or inaccuracies. You are responsible for reviewing and verifying any AI output before acting on it or communicating it to third parties.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you in full. In such cases, our liability is limited to the maximum extent permitted by law.
You agree to indemnify, defend, and hold harmless Leadlock Digital and its officers, directors, employees, agents, and contractors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:
Leadlock Digital reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you will cooperate fully with us in asserting any available defenses.
Our services may integrate with or depend upon third-party platforms and services, including GoHighLevel, Google, Stripe, Twilio, and others. These third-party services are subject to their own terms and privacy policies. Leadlock Digital does not control and is not responsible for the availability, accuracy, or conduct of third-party services.
Outages, changes in API availability, or modifications to third-party platforms may affect the functionality of our services. Such events do not constitute a breach by Leadlock Digital and do not entitle you to a refund or service credit unless otherwise specified in writing.
These Terms are governed by and construed in accordance with the laws of the State of Maryland, without regard to its conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Before initiating any formal legal proceeding, both parties agree to attempt to resolve any dispute informally. The party with a grievance must send written notice describing the dispute to the other party. The parties will have 30 days from receipt of that notice to attempt to resolve the dispute in good faith before either party may initiate arbitration or court proceedings.
If the dispute is not resolved informally within 30 days, both parties agree to resolve it through binding individual arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules (or Consumer Arbitration Rules where applicable). Arbitration will be conducted in Baltimore, Maryland, or remotely by mutual agreement. The arbitrator's award will be final and binding and may be entered as a judgment in any court of competent jurisdiction.
Either party may seek emergency injunctive or equitable relief in a court of competent jurisdiction to prevent irreparable harm — including to protect intellectual property rights or confidential information — without first exhausting the informal resolution process. Claims within the jurisdiction of small claims court may also be brought there directly.
You may opt out of the arbitration agreement by sending written notice to [email protected] within 30 days of first agreeing to these Terms. Opting out does not affect any other provision of these Terms. If you opt out, disputes will be heard exclusively in state or federal courts located in Baltimore, Maryland, and you consent to personal jurisdiction there.
These Terms, together with our Privacy Policy and any executed service agreement or order form, constitute the entire agreement between you and Leadlock Digital with respect to the subject matter hereof and supersede all prior and contemporaneous understandings, negotiations, and agreements.
Leadlock Digital reserves the right to update or modify these Terms at any time. We will provide at least 14 days' notice of material changes via email or a prominent notice on our website. Your continued use of our services after the effective date of any changes constitutes acceptance of the revised Terms.
Failure by either party to enforce any right or provision of these Terms will not constitute a waiver of that right or provision. A waiver is only effective if it is in writing and signed by an authorized representative of the waiving party.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions will remain in full force and effect.
You may not assign or transfer any of your rights or obligations under these Terms without the prior written consent of Leadlock Digital. Leadlock Digital may assign these Terms in connection with a merger, acquisition, sale of assets, or operation of law without your consent.
Neither party will be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, governmental action, internet or telecommunications failures, or disruption of third-party platform services (including GoHighLevel).
The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, employment, franchise, or agency relationship between the parties.
Legal notices to Leadlock Digital must be sent to [email protected]. Notices are effective upon confirmed receipt. We may send notices to you via the email address associated with your account.
Leadlock Digital
Email: [email protected]
Website: www.leadlockdigital.com
⚠️ This document was prepared for Leadlock Dig